Developing Leadership Communication Strategy: Chapter 1
The chapter teaches how to build communication strategy to succeed in approaching the communication goals and how to avoid barriers and skip the obstacles that may stop the idea from approaching the oriented audiences. Chapter explains how to create a communication goal, build a leadership communication plan, analyze audiences, and shows how to make well written and logical letters so it will help to achieve the goal.
Creating Leadership Documents: Chapter 2
The chapter teaches how to create leadership documents that express communication purposes. This chapter explains how to use skills of choosing a purpose, developing a strategy, analyzing an audience, and picking the most effective organizational structure for creating business documents. In addition, this chapter discusses how to make the documents clear to an audience by using a logical structure and effective organization and by making sure the documents conform in content and format to expectations in the typical professional setting.
Using Language to Achieve a Leadership Purpose: Chapter 3
At the beginning of the chapter there is a very short, clear and right to the point discription - four main objectives about what reader would learn from the chapter.
How to...:
1. Achieve a positive ethos through tone and style;
2. Communicate in a style that is clear and concise;
3. Use business language correctly;
4. Employ efficient editing techniques.
Developing and Delivering Leadership Presentation: Chapter 4
The chapter teach how to present topic, usinf three-P method.
1. Plan presentation: choosing strategy, analyzing audience, selecting delivery method, establishing logical structure.
2. Prepare presentation: developing introduction, body and conclusion; creating graphics; testing flow and logic; proofreading and practicing.
3. Present topic/idea: controling your nervousness; delivering w. PPT; handling Q and A's; conducting post-presentation assessment.
Using Graphics and Power Point for a Leadership Edge: Chapter 5
The chapter teaches readers how to use visual material for a leadership presentations and projects to support messages. It warns to be careful and concentrate on presentation not on the tools. Power Point is one of them, which provides a leadership edge and helps to project a positive ethos.
Developing Emotional Intelligence and Cultural Literacy to Strengthen Leadrship Communication: Chapter 6
The chapter teaches readers how to:
1. Appreciate the value of emotional intelligence
2. Take steps to increase personal self-awareness
3. Improve personal nonverbal skills
4. Improve listening skills
5. Mentor others and provide feedback
6. Realize the value of cultural literacy
7. Use a cultural framework to understand differences
Leading Productive Meetings: Chapter 7
The chapter presents how to :
1. Decide when meeting is the best forum
2. Complete essential meeting planning
3. Conduct the productive meeting
4. Manage meeting problems and conflicts
5. Ensure meetings lead to action
Building and Leading Hight-Performing Team: Chapter 8
This chapter is about how to:
1. Build an effective team
2. Establish the necessary team work process
3. Manage the people side of teams
4. Handle team issues and conflicts
5. Help virtual team succeed
Establishing Leadership through Strategic Internal Communication: Chapter 9
the chapter is about how to:
1. recognize the strategic role of employee communication
2. Assess internal communication effectiveness
3. Establish effective internal communication
4. Use missions and visions to strengthen internal communication
5. Design and implement effective change communication
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